Frequently Asked Questions

Unfortunately, we do not provide cleaning services outside of Sydney at this time; though we do look to expand our services in the near future.

Our Bond cleaning services are a thorough and premium service. You can find a list of what is included here: What’s included with our Bond Cleaning service

Only for our Domestic Cleaning service will the cleaning equipment and products need to be provided by the client.
They are provided by us for our Bond Cleaning and Commercial Cleaning services.

You certainly can! Given the rescheduled time is available. We just need to be notified as soon as you can. All you need to do is send us an email or give us a call.

We will need to be notified of cancellations 12 hours before the job. There is also a $50 cancellation fee. You can cancel your service by sending us an email or even better, give us a call.

If you’re not happy for any reason, we will come out to rectify the issue within 24 hours at no extra cost. That is our guarantee!

This depends on the size of the property. It can take up to 6 hours if required but it really depends on your needs. The estimates can be seen when you book through our booking form.

Most definitely. It’s an additional service that can be provided with any service category – Domestic, Bond, and Commercial.